From Intake to Verdict, Your Case Story Matters
Meet Lee Ann
I spent 14 years as a journalist — covering city councils, digging into public records, sitting across from people on the worst days of their lives. The work taught me that the most important skill in any interview isn't knowing what to ask. It's knowing how to listen.
When I moved into legal narrative consulting eight years ago, I brought that discipline with me. Not to extract information, but to bear witness — to help clients feel genuinely heard while helping legal teams understand the full human reality behind their evidence.
A good journalist doesn't accept the first version of a story. She notices the detail that doesn't fit, the emotion running underneath the words, the thing the person almost said. In legal work, those instincts surface in client interviews where the most important information emerges only after the obvious questions have been answered — in the way the client faces and accepts the pain, in the weight of silence at the dinner table, in the way the lost loved one’s room has become a shrine.
Journalism trained me to find those details. Eight years of litigation support trained me to make them count.
Injured clients arrive in the legal process feeling vulnerable and often unsure whether anyone truly wants to understand what they've been through. My work begins there. When clients feel heard, they share what would never appear in a medical record. Those are the details that help legal teams tell the complete truth of a case.
Model, not actual client
My Approach
Every case starts with people. Clients are often in pain, overwhelmed, and unsure how to explain what’s happened to them. I meet them with empathy, build trust quickly, and draw out the details that legal teams need—but don’t always have the time or training to capture.
From there, I organize and elevate that information into something useful:
Damages memos that are ready to include in settlement demands
Thematic case narratives that guide how a firm presents the entire case
Interview summaries that inform deposition and trial strategy
Collaboration with creative teams to storyboard for video or graphics presentations
Attorneys I work with tell me my process not only sharpens their understanding but often shifts how they see the entire case.
You already know the legal side.
What I bring is a fresh set of eyes, a structured process, and deep experience turning messy or incomplete case details into tools that move juries, judges, and mediators.
I GIVE YOU THE FREEDOM TO STAy focused on the big picture while making sure no part of your client’s story goes untold.
Let’s Talk About Your Case
If you’re preparing a settlement demand, heading into mediation, or need support clarifying the story behind your evidence, I’d be glad to help.